Privacy Policy

IntellMatch ("Platform", "IntellMatch", "we", "us", "our") is committed to protecting the privacy and personal data of its users ("Users", "you"). This Privacy Policy explains how we collect, use, process, store, share, and protect personal data when you access, register for, or use the Platform. By using IntellMatch, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

IntellMatch is registered and operating in the Kingdom of Saudi Arabia and acts as the Data Controller for personal data processed under this Privacy Policy, unless explicitly stated otherwise. This Privacy Policy is governed primarily by the Saudi Personal Data Protection Law (PDPL) and its implementing regulations issued by SDAIA. Where IntellMatch offers services to, or monitors the behavior of, individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland, relevant provisions of the General Data Protection Regulation (GDPR) and applicable local data protection laws may also apply.

This Privacy Policy applies to all IntellMatch services, including: • Website and web applications • Mobile applications • Dashboards, tools, and features • Communications and support interactions

We may collect the following categories of personal data: 4.1 Account and Profile Data Name, email address, phone number, username, profile photo (if provided), age eligibility confirmation, gender (if voluntarily provided), city/country, language, preferences, interests, and other profile information you choose to submit. 4.2 Matching and Interaction Data Preferences, compatibility inputs, questionnaire responses, interaction history, messaging metadata (timestamps only, not message content unless reported), connections, blocks, reports, and feedback. 4.3 Content You Provide Text, images, and other information you upload, share, or generate through the Platform. 4.4 Technical and Device Data IP address, device type, operating system, browser or app version, identifiers, language settings, logs, and diagnostic data. 4.5 Usage and Analytics Data Pages viewed, features used, session duration, interaction patterns, and general engagement analytics. 4.6 Payment and Subscription Data (If Applicable) Subscription status, plan type, billing history, and payment confirmation. IntellMatch does not store full payment card details. Payments are processed by trusted third-party payment providers.

5.1 Sensitive Personal Data IntellMatch does not require sensitive personal data such as government identification numbers, biometric data, health information, precise location, or financial account details. Users must not upload such data unless explicitly requested for a lawful purpose. Any submission of sensitive data is at the User's discretion and risk, and IntellMatch may remove such data to protect compliance and safety. 5.2 Data of Minors The Platform is not intended for individuals below the minimum age displayed at registration. We do not knowingly collect personal data of minors.

We process personal data only where a lawful basis exists, including: 6.1 Performance of a contract (providing the Service) 6.2 User consent (where required and withdrawable at any time) 6.3 Legitimate interests (security, fraud prevention, service improvement), balanced against user rights 6.4 Compliance with legal obligations 6.5 Protection of vital interests (rare and exceptional circumstances)

We use personal data to: 7.1 Provide and operate the Platform 7.2 Enable profile creation, matching, recommendations, and messaging 7.3 Improve features, performance, and user experience 7.4 Ensure safety, security, and integrity of the Platform 7.5 Detect and prevent fraud, abuse, and violations 7.6 Communicate service updates, security alerts, and support responses 7.7 Comply with legal and regulatory requirements

IntellMatch uses automated systems, algorithms, and AI models to generate matching suggestions, compatibility indicators, rankings, and insights. These outputs are informational only and are based on user-provided data and system logic, which may be incomplete or subjective. IntellMatch does not make decisions producing legal or similarly significant effects solely through automated processing. Users remain solely responsible for their decisions and interactions.

We may share personal data with: 9.1 Service Providers Cloud hosting, analytics, customer support, messaging services, and payment processors, strictly under contractual confidentiality and security obligations. 9.2 Legal and Safety Authorities Where required by law, court order, or to protect rights, safety, and security. 9.3 Business Transfers In the event of a merger, acquisition, restructuring, or asset sale, personal data may be transferred subject to appropriate safeguards. IntellMatch does not sell personal data as a business model.

Certain profile data and content you choose to share may be visible to other users depending on your settings. You control what you share and should avoid disclosing personal or sensitive information you do not wish others to see.

11.1 Saudi PDPL If personal data is transferred outside the Kingdom of Saudi Arabia, such transfers are conducted in accordance with PDPL requirements, including any required safeguards, assessments, or approvals. 11.2 GDPR Where GDPR applies, international transfers are protected through appropriate mechanisms such as adequacy decisions or Standard Contractual Clauses (SCCs).

We implement reasonable technical and organizational measures, including access controls, encryption in transit where applicable, monitoring, and security practices designed to protect personal data. No system is completely secure, and absolute security cannot be guaranteed.

We maintain incident response procedures. Where required by applicable law (including GDPR), competent authorities will be notified within 72 hours of becoming aware of a personal data breach. Affected users will be notified where legally required and appropriate.

14.1 Data is retained while your account is active and as necessary to provide the Service. 14.2 Upon account deletion, data may be deleted or anonymized within a reasonable timeframe, unless retention is required for legal, security, dispute resolution, or enforcement purposes. 14.3 Limited records may be retained to prevent fraud and enforce Terms & Conditions.

Depending on applicable law, you may have the right to: 15.1 Access your personal data 15.2 Correct inaccurate data 15.3 Request deletion (subject to lawful exceptions) 15.4 Object to certain processing 15.5 Withdraw consent 15.6 Receive a copy of certain data Requests can be submitted using the contact details in Section 22.

The Platform is restricted to users meeting the minimum age requirement at registration. If we learn that an account belongs to a minor, we may suspend or delete the account and associated data.

Introduction This Cookie Policy explains how IntellMatch ("Platform", "we", "us", "our") uses cookies and similar technologies when you access or use our website and applications. This Cookie Policy should be read together with the Privacy Policy. What Are Cookies? Cookies are small text files placed on your device (computer, mobile phone, tablet) when you visit a website or use an application. Cookies help platforms recognize devices, remember preferences, and improve functionality and performance. Types of Cookies We Use: Strictly Necessary Cookies These cookies are essential for the operation of the Platform and cannot be disabled. They enable core functions such as: • Account login and authentication • Session management • Security and fraud prevention Without these cookies, the Platform may not function properly. Preference Cookies These cookies allow the Platform to remember your preferences and settings, such as: • Language selection • Interface preferences They enhance usability but are not strictly required for basic functionality. Analytics and Performance Cookies These cookies help us understand how users interact with the Platform by collecting aggregated and anonymized information, such as: • Pages or features used • Usage patterns and performance metrics This information helps us improve the Platform's performance and user experience. Third-Party Cookies Some cookies may be set by trusted third-party service providers (such as analytics or infrastructure providers) acting on our behalf. These providers are contractually bound to use cookies only for authorized purposes and in accordance with applicable data protection laws. We do not use cookies to sell personal data. Legal Basis for Cookie Use Strictly necessary cookies are used based on legitimate interest and contractual necessity. Non-essential cookies (such as analytics or preference cookies) are used where permitted by law and may be subject to your consent, depending on your location and applicable regulations (including GDPR). Managing Cookies You can control or delete cookies through your browser or device settings at any time. Please note that disabling certain cookies may affect the availability or functionality of parts of the Platform. Updates to This Cookie Policy We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Updates will be published on the Platform with an updated effective date.

The Platform may contain links to third-party services. IntellMatch is not responsible for third-party privacy practices. Users should review third-party privacy policies independently.

Where GDPR applies, users have the right to lodge a complaint with a competent data protection authority in their country of residence, workplace, or where an alleged infringement occurred.

Where required under GDPR Article 27, IntellMatch will appoint an EU/EEA representative. Representative details will be published if and when applicable.

We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notice, email, or other appropriate means. Continued use of the Platform constitutes acceptance of the updated Policy.

For privacy, data protection, or security inquiries: Legal notices: legal@intellmatch.com Privacy messages: privacy@intellmatch.com